NM Health Hotline: 1-855-600-3453
Rapid Response Central Intake Number: 1-833-866-3272
NMKids Resource and Referral: 1-800-691-9067

Health and Safety Resources

Child Care Safety Plan and Response Resources for Positive COVID-19 Cases

Rapid Response Central Intake Number: 1-833-866-3272

ECECD Updated Rapid Response Process

ECECD, in collaboration with the University of New Mexico, Early Childhood Services Center is launching a Rapid Response Centralized Intake Hotline. The toll-free Rapid Response Central Intake Number is 1-833-866-3272.

Beginning Monday, Feb. 15, 2021 child care programs with a positive COVID case (or close contact) should call the Centralized Intake line. ECECD Child Care Licensing and UNM Early Childhood Services Center have teamed up to streamline reporting and provide additional support. The Centralized Intake staff will continue to provide child care programs needed support and guidance to ensure that children and staff remain safe and that businesses can re-open classrooms and programs with as little disruption as possible. The ECECD regulatory team will continue to take your calls, however, we encourage child care programs to start calling the Rapid Response Central Intake at 1-833-866-3272 when you have a positive COVID case (or close contact).

As part of this support, programs can also request a referral to our ECECD Families FIRST team who will offer resources to help with insurance, food, and other assistance as needed. The ECECD Families FIRST nurses can provide education, resources, and friendly advice on health, nutrition, and nurturing.

Rapid Response Resources
proceso de prueba positiva
Letter to Providers
DOH Letter to Employees
DOH Letter to Businesses
Positive COVID-19 Safety Plan
COVID-19 Plan de seguridad
Positive COVID-19 Business Checklist
Quarantine Isolation Flowchart
Parental Consent Form
Positive Contact Parent Letter

New Mexico Early Childhood Health and Safety Guidance


New Mexico Child Care Health and Safety Grants Application

New Mexico Child Care Health and Safety grants of up to $2,500.00 are available for licensed child care facilities and homes that employ between one and 50 persons.

This grant will be offered as long as funding is available, or until May 15, 2021. To be eligible, your facility must be headquartered in New Mexico, or doing business in New Mexico and be licensed by ECECD. NOTE: Each center or program must apply separately.

Funds are available to support student success, including the following:
  • Health and safety costs that have occurred as a result of the public health emergency, such as enhanced cleaning and sanitation to ensure the health and safety of children and early childhood education and care professionals.
  • Other costs that have occurred as a result of the public health emergency, such as staffing increases, technology and furniture purchases, remodeling, creating outdoor learning spaces, or any other expenses associated with supporting student success.

Learn more here.